At Urban Club Hotels, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive and user-friendly experience for all our guests, and we are continuously working to improve the accessibility of our digital assets.

Urban Club Hotels Accessibility Statement

Web accessibility refers to the inclusive practice of ensuring that people with disabilities can perceive, understand, navigate, and interact with the web. It encompasses all disabilities that affect access to the web, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

What is Web Accessibility?

At Urban Club Hotels, we have designed our website in compliance with WCAG 2.1 guidelines, aiming for AA level conformance. We have implemented various accessibility features to enhance the user experience for individuals utilizing assistive technologies. Our efforts include:

Our Accessibility Efforts

- Utilizing semantic HTML to provide a clear and logical structure to our web pages
- Adding descriptive alt text to all images for screen reader support
- Ensuring high color contrast for improved readability
- Minimizing the use of content that may cause seizures or physical reactions
- Providing accessible alternatives for multimedia content
- Offering keyboard navigation and focus management for easy site traversal

Your feedback is important to us. If you encounter any accessibility barriers on our website or have any suggestions for improvement, please reach out to our accessibility coordinator. We are dedicated to addressing and resolving any issues to ensure equal access for all.

Name: [Accessibility Coordinator's Name]
Phone: [Accessibility Coordinator's Phone Number]
Email: [Accessibility Coordinator's Email Address]
Additional Contact Details: [Additional Details if Available]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Feedback and Assistance

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: